Data & Privacy

dee999 Privacy Policy —
Your Data, Handled with Respect

dee999 collects only what it needs, uses it only for the purposes stated here, and never sells your personal information to anyone. This policy explains exactly what data dee999 holds about you, why it holds it, and what your rights are as a player on the platform.

Encrypted Storage No Data Sales Your Rights Protected
Last updated: January 2025

How dee999 Protects Your Privacy

Six things dee999 does — and doesn't do — with your personal data.

Encrypted Data Storage

All personal data stored by dee999 is encrypted using industry-standard protocols. Your name, phone number, and payment details are never stored in plain text. Access to stored data is restricted to authorised dee999 personnel only.

We Never Sell Your Data

dee999 does not sell, rent, or trade your personal information to third parties for marketing or any other commercial purpose. Your data belongs to you. dee999 uses it only to operate your account and improve the platform experience.

Secure Payment Processing

Transactions via bKash, Nagad, and Rocket are processed through secure, encrypted channels. dee999 does not store full payment credentials on its servers. Payment data is handled in compliance with applicable financial security standards.

Minimal Data Collection

dee999 collects only the data it genuinely needs to operate your account, process payments, and comply with legal obligations. We don't ask for information we don't need. If a data field is optional, it's clearly marked as such during registration.

No Unnecessary Tracking

dee999 uses cookies and session data only to keep you logged in, remember your preferences, and improve platform performance. dee999 does not use third-party advertising trackers or sell browsing behaviour data to ad networks.

Your Rights Are Real

You have the right to access, correct, or request deletion of your personal data held by dee999. These aren't just words — dee999 has a process for handling data requests and responds within a reasonable timeframe. Contact support to exercise your rights.


Summary: dee999 collects personal data only to operate your account and keep the platform secure. Your data is never sold. You can request access to or deletion of your data at any time by contacting [email protected].

1Introduction

This Privacy Policy explains how dee999 ("the Platform", "we", "us") collects, uses, stores, and protects the personal data of players ("you") who register and use the dee999 online gaming platform at dee999.live. dee999 is committed to handling your personal data responsibly and transparently.

This policy applies to all personal data collected through the dee999 website, mobile app, and any communications between you and the dee999 support team. By registering an account on dee999, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read alongside the dee999 Terms and Conditions and Responsible Gaming Policy. Together, these documents form the full agreement between you and dee999 regarding your use of the platform.

2Data We Collect

dee999 collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

  • Full name as it appears on your national ID or passport
  • Mobile phone number used for account registration and verification
  • Date of birth, used to verify that you meet the minimum age requirement of 18
  • Payment method details (bKash, Nagad, or Rocket account number) for processing deposits and withdrawals
  • Identity documents submitted during verification, such as a copy of your National ID card or passport
  • Communications you send to dee999 support, including chat transcripts and emails

Information collected automatically:

  • IP address and approximate geographic location at the time of login
  • Device type, operating system, and browser version
  • Session data including login times, pages visited, and games played
  • Transaction history including deposit amounts, withdrawal requests, and bonus usage
  • Cookie data as described in Section 6 of this policy
Note: dee999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3How We Use Your Data

dee999 uses your personal data for the following purposes only:

Purpose Data Used
Account registration and management Name, phone number, date of birth
Identity verification (KYC) Name, date of birth, ID documents
Processing deposits and withdrawals Payment method details, transaction history
Fraud prevention and security monitoring IP address, device data, session data, transaction history
Customer support Name, account details, support communications
Responsible gaming monitoring Session data, transaction history, self-exclusion status
Platform improvement and analytics Anonymised session and usage data
Legal and regulatory compliance All data categories as required by applicable law

dee999 does not use your personal data for unsolicited third-party marketing. If dee999 sends you promotional communications about its own offers and bonuses, you can opt out at any time by contacting support or updating your communication preferences in your account settings.

4Legal Basis for Processing

dee999 processes your personal data on the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the dee999 service you have signed up for, including account management and payment processing.
  • Legal obligation: dee999 is required to collect and retain certain data to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: dee999 processes certain data — such as IP addresses and device information — to protect the platform from fraud, abuse, and security threats.
  • Consent: Where dee999 processes data for purposes beyond those listed above, it will seek your explicit consent first. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5Data Sharing

dee999 does not sell your personal data. dee999 shares data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment processors: dee999 shares necessary payment data with bKash, Nagad, and Rocket to process your transactions. These providers operate under their own privacy policies and security standards.
  • Game providers: dee999 may share a session token or anonymised player identifier with game providers (such as live dealer studios) to enable gameplay. Full personal data is not shared with game providers.
  • Fraud prevention services: dee999 may use third-party fraud detection tools that process IP addresses and device fingerprints to identify suspicious activity. These tools do not receive your full personal profile.
  • Legal authorities: dee999 will disclose personal data to law enforcement or regulatory authorities when required to do so by law, court order, or regulatory directive.
Reminder: dee999 will never share your personal data with advertisers, data brokers, or any third party for commercial purposes unrelated to the operation of your dee999 account.

6Cookies

dee999 uses cookies — small text files stored on your device — to keep the platform working properly and to improve your experience. dee999 does not use advertising cookies or sell cookie data to third parties.

Types of cookies dee999 uses:

  • Essential cookies: Required for the platform to function. These keep you logged in during your session and remember your language and display preferences. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies: Used to understand how players navigate the platform so dee999 can improve the user experience. Data collected is aggregated and anonymised. dee999 uses its own analytics tools rather than third-party advertising networks.
  • Security cookies: Used to detect and prevent fraudulent activity, including session hijacking and account takeover attempts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using dee999, but may affect some platform features. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

7Data Retention

dee999 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and internal policy. The specific retention periods are as follows:

Data Type Retention Period
Account registration data Duration of account + 5 years after closure
Transaction records 7 years from transaction date (regulatory requirement)
Identity verification documents Duration of account + 5 years after closure
Support communications 3 years from last interaction
Session and gameplay logs 2 years from session date
Cookie and analytics data Up to 13 months from collection

After the applicable retention period, dee999 securely deletes or anonymises your personal data. Data that has been anonymised is no longer considered personal data and may be retained for statistical purposes indefinitely.

8Data Security

dee999 takes data security seriously and implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure.

  • All data transmitted between your device and dee999 is encrypted using TLS (Transport Layer Security).
  • Stored personal data is encrypted at rest using AES-256 encryption.
  • Access to personal data within dee999 is restricted on a need-to-know basis. Staff access is logged and audited.
  • dee999 conducts regular security reviews and vulnerability assessments of its platform infrastructure.
  • Payment processing is handled through secure, certified payment gateways. dee999 does not store full payment credentials on its own servers.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your dee999 account has been compromised, contact support immediately at [email protected] and change your password without delay.

9Your Rights

As a dee999 player, you have the following rights regarding your personal data. To exercise any of these rights, contact dee999 support at [email protected] with your account details and a description of your request.

  • Right of access: You can request a copy of the personal data dee999 holds about you. dee999 will provide this within a reasonable timeframe.
  • Right to rectification: If any personal data dee999 holds about you is inaccurate or incomplete, you can request that it be corrected.
  • Right to erasure: You can request that dee999 delete your personal data. This right is subject to dee999's legal obligations to retain certain data — for example, transaction records required for regulatory compliance.
  • Right to restrict processing: You can ask dee999 to limit how it uses your data in certain circumstances, for example while a dispute is being resolved.
  • Right to data portability: You can request that dee999 provide your personal data in a structured, machine-readable format so you can transfer it to another service.
  • Right to object: You can object to dee999 processing your data for direct marketing purposes at any time. dee999 will stop processing your data for that purpose immediately upon receiving your objection.
How to submit a request: Email [email protected] with the subject line "Data Rights Request" and include your registered phone number and a description of what you are requesting. dee999 aims to respond to all data rights requests within 30 days.

10Children's Privacy

dee999 is strictly an adult platform. The minimum age to register and use dee999 is 18 years. dee999 does not knowingly collect personal data from anyone under the age of 18. If dee999 discovers that a player is under 18, the account will be closed immediately and any data collected will be deleted in accordance with applicable law.

If you believe that a minor has registered on dee999, please contact [email protected] immediately so the matter can be investigated and resolved promptly.

11Changes to This Policy

dee999 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "Last updated" date at the top.

For significant changes that affect how dee999 uses your personal data, dee999 will notify you via email or an in-platform notification before the changes take effect. Continued use of dee999 after a policy update constitutes your acceptance of the revised Privacy Policy.

12Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how dee999 handles your personal data, please get in touch:

dee999 takes all privacy concerns seriously and will respond to your enquiry as quickly as possible — typically within 24 hours for general questions and within 30 days for formal data rights requests.


Your Privacy Is Protected — Join dee999 Today

Now that you know exactly how dee999 handles your data, register your account with confidence. Fast deposits via bKash, Nagad, or Rocket. Encrypted transactions. No data sales. A platform built for Bangladesh players who value both great gaming and genuine privacy.